In the evolving landscape of remote work, ensuring the efficient return of company-issued equipment, particularly laptops, is crucial. Whether an employee is transitioning to a new role, leaving the company, or updating their technology, a streamlined process for returning laptops is essential.
Accessed Space offers a comprehensive solution designed to simplify and secure the return of laptops from remote employees. This article will guide you through the details of our laptop return service, how it works, and why it’s a perfect fit for businesses of all sizes.
How It Works
Our laptop return service is designed to be straightforward and hassle-free. Here’s a step-by-step overview:
We’ll Ship the Box to Your Employee
We provide a padded laptop box that accommodates most laptops up to 16 inches.
The box includes instructions, a return label, and tape.
We also notify your employee via email when the box is on its way.
Employee Packs Equipment
Your employee will use the easy-to-follow instructions to pack the laptop and accessories.
The provided return label and tape ensure the box is secure for shipping.
You’ll Get Your Device Back
The employee can either drop off the packed box at a carrier location or schedule a pickup.
We provide tracking numbers to monitor the return journey to your employee and then from the employee to your designated address.
Service Features
Premium Packaging: Our padded laptop box is designed to securely hold laptops and includes a dedicated tray for chargers and similarly sized items.
Comprehensive Communication: Device Rescue will manage all communications with your employee, including email reminders if there are delays in returning the equipment.
Tracking and Updates: You’ll receive tracking numbers for comprehensive monitoring of the shipment process. Device Rescue will also post regular updates which will be available within your retrieval history.
Responsive Support: Our vendor Device Rescue has a support team that is available to assist both you and your employee throughout the entire return process.
Why Choose Accessed Space?
Accessed Space is the perfect solution for startups, SMBs, and large corporations. We make the device return process seamless and hassle-free, saving you and your team valuable time and resources. Our service allows you to focus on more important tasks while we handle the logistics of laptop returns along with a platform designed to help you ditch spreadsheets and manage assets and their assignments through the device lifecycle.
Technical Specifications
Minimum Device Dimensions: 11″ x 7″ x 0.5″
Maximum Device Dimensions: 15.125″ x 10.25″ x 1″
Accessories Tray Dimensions: 15.75″ x 3.5″ x 1.5″ (Note: the tray is not padded)
Shipping Details
Our vendor Device Rescue will ship the equipment return kits within 1 business day of receiving your order. (excludes holidays and weekends)
Typical transit times range from 1-7 days for the kit to arrive at your employee’s address and another 1-7 days for the equipment return to reach your company address after shipment by the employee.
Please note that actual transit times may vary based on carrier shipping volumes and distances.
Availability
Currently, we ship to all US addresses within the lower 48 states, excluding PO boxes and US territories. We plan to expand our support to more states and Canada in the near future.
Pricing
Our service is flat-rate, including shipping in both directions, the box, tape, and instructions. This ensures no hidden fees and straightforward billing for your business. You can opt for optional insurance that protects the device if something were to happen during transit.
Device Rescue, Who Are They?
We've explained in detail in this article: Who is Device Rescue and Why Do They Process the Retrievals? | Accessed Space Help Center
But here's the summary:
Accessed Space partners with Device Rescue to offer top-tier retrieval solutions for laptops, tablets, and cell phones. As an authorized reseller, we integrate Device Rescue's services within our software, ensuring a seamless and efficient process. Device Rescue provides high-quality padded boxes, pre-paid return labels, and full employee support, including follow-up reminders. Our pricing matches Device Rescue's direct rates, providing excellent value without additional costs. Utilizing Accessed Space not only gives you access to these reliable retrieval services but also benefits from our comprehensive platform for managing and tracking device assignments and returns throughout their lifecycle.
Conclusion
Accessed Space’s laptop return service offers a reliable and efficient solution for managing the return of company-issued laptops. With our comprehensive approach, you can rest assured that your equipment will be returned safely and promptly, allowing you to focus on your core business activities.